For any additional questions, contact us at contact@ellaxavabeautyco.com

Does Hydrate x Glow Whipped Body Buttah work? 

Yes, our Hydrate x Glow Whipped Body works well. However, the results vary from person to person.


How soon can I see the results? 

The results vary from person to person. Some of our customers have seen results in a matter of days while others have seen results within 3-4 weeks. 


Does Ella x Ava Beauty Company's products work for all skin types?

Yes, our products work for all skin types.  


What are the ingredients?

The ingredients in our products are listed on the packaging as well as on our website under the product description.  


Do your products help with eczema?

We have had customers with eczema see results from using our products but we advise that you consult your doctor before using them. 


Are your products safe to use on children?

Yes, our products are safe to use on children. We have had customers use our products on children and infants as young as 4 months old.  


What are your shipping costs?

Our shipping costs vary on your order total and location. Your shipping total will be displayed right before you checkout. 


What makes your products different?/How do Ella x Ava Beauty Company products differ from other brand names?

Ella x Ava Beauty Company formulates skincare and cosmetic products with ingenuity and dedication. All of our products are vegan, all-natural, and cruelty-free. Ella x Ava Beauty Company works very hard in order to help our customers not only maintain healthy skin but to feel their most beautiful and authentic selves, inside and out. 


How long does the Hydrate x Glow Whipped Body Buttah work?

Our product Hydrate x Glow Whipped Body Buttah works as long as you're using it. 


What forms of payments do you accept?

We accept credit, debit card, and PayPal payments at this time.


When will my order ship?

Our products take 3-10 business days to process. Day 1 starts the day after your order has been received. After your order has been placed, tracking information will be sent via email. You can learn more by reviewing our shipping policy on our website.  


What shipping courier do you use?

At this time, we ship all of our domestic orders with USPS.  


How long will it take to receive my order?

 After your order has been shipped, it can take between 3-5 business days to receive depending on your location. 


Do you offer free shipping?

We offer free shipping to orders over $120 except during sales.   


Do you offer tracking for shipped orders?

 Yes. Once your order has been placed, you will receive tracking information. 


How long have you been in business?

Ella x Ava Beauty Company, LLC was founded in 2020, and officially launched May 19, 2022.  


What is your return policy?

We do not accept returns or exchanges. Once your order has been placed, no cancellations or changes can be made. If your order has not shipped then we can make changes to your mailing and/or email address if they are incorrect. You can find out more information by reviewing our refund policy on our website. 


Do you offer discounts?

Yes, we often have sales and we send out promotional offers to our subscribers on our emailing list.  


How do I stop receiving emails?

To unsubscribe from our emailing list, click unsubscribe at the very bottom of our promotional emails.